Carpet Cleaning Hawthorn

We run a fleet of over 60 buses and coaches, and Yasser from Black Gold Carpet Cleaning has cleaned our vehicles for the last year and a half. Because we are a commercial operation, we require a high level of service and a lot of flexibility. Yasser always comes up trumps! Our bus carpets have a hard life with school children and adults trampling dirt through them, but once Yasser gets to them they look like they are new again. Yasser is easy to deal with, always turns up on time as promised, works hard to get the job done and importantly works around our needs. I would not hesitate to recommend Black Gold to any private individual (yes – he cleans my house too!) or company that is looking to build a relationship with someone they can trust to provide them with a quality service at a fair price.

Yasser from Black Gold Carpet cleaning saved my carpet that was only a few years old. I came home to notice bright red stains, which in turn turned out to be from a lipstick crayon. I panicked when I saw it, so tried to get it off myself, and made it worse. I then called Yasser (it was a Saturday at 3pm), and he made time to come to my house the next morning on a Sunday to get the stains out. This was so impressive to me, and he backed it up by getting the stains out, even the ones I had ruined myself. I highly recommend Yasser, and will be using his services again to steam clean our carpets or for any stains going forward.. He is professional, pleasant to deal with and honest.

Fantastic carpet cleaning. Yasser has great communication as well as his sense of humour. His wife is a wonderful backup to his business. A great team. The Real Estate P.M. was very pleased with the job too! Thanks Yasser. Regards Maree

I had a mysterious stain on my carpet that normal carpet cleaners couldn’t remove… Which distressed me a lot! I was in the process of moving out of my apartment and the stain could have made me lose my bond. But, with the expertise and professional service provided by Yasser at Black Gold Carpet Cleaning it was cleaned and my bond was safe! He also said he wouldn’t charge me if he couldn’t remove the stain. I was left feeling really confident in his abilities and in the honest nature of this business. He said he loves a challenge and anyone this passionate about their business is worth their weight in gold… Even if they only charge small fees. It cost me $150 to save my $1900 bond. 🙂

Yassar and Therese from Black Gold Carpet Cleaning went above and beyond to make sure our end of lease rental carpet was as good as new. Yassar went out of his way to fit in with our tight schedule and was very professional and kind. We will be recommending him to everyone. We’re so pleased we chose Black Gold. Thanks Yasser and Therese! A++++++++++

It is very rare that you come across the type of service that I had received from Black Gold Carpet Cleaning. I had contacted Therese and Yassar after the dog that I was taking care of had made numerous accidents throughout the owners carpets. Hearing the stress I was in,Therese organised a booking the next day,and provided me with helpful advise on what I could do in the interim. When Yassar arrived the next morning,he was extremely friendly,courteous and did a wonderful job at removing the stains and odours. The rug looks brand new and you could never guess where the dog left his marks in the carpet. Thank you Yassar & Therese for providing such a prompt,professional and honest service – It was wonderful to deal with people who are genuine and passionate about helping others and providing great service!