Black Gold Carpet Cleaning provides professional carpet steam cleaning across Melbourne using hot water extraction to remove deep-down dirt, stains, allergens and odours. Our process includes non toxic pre-treatment, powerful steam cleaning equipment, and free deodorising, leaving carpets fresh, hygienic and safe for families and pets. All jobs are assessed on arrival and cleaned to Australian carpet cleaning standards.
Our carpet steam cleaning service uses locally manufactured, environmentally friendly carpet cleaning products. Our pre spray detergent is citrus based and biodegradable so it is completely safe for you and your loved ones as well as the planet. We can also use essential oils such as lavender and tea tree for their natural anti bacterial properties and lovely scents.
We can omit the essential oils if you have pets as some oils are toxic to animals. While our cleaning products are “low tox” they are not chemical free. Please follow this link to find out why is not possible.
If your carpet is heavily soiled, we add extra processes including agitation to loosen deeply embedded dirt before we steam clean and where necessary, we comb the carpet fibre after cleaning to restore the natural appearance. Speciality stain removal treatments will be applied as necessary.
There is an additional charge for cleaning heavily soiled carpet, due to the extra processes required and the additional time and products needed to give the best result possible.
Carpet cleaning hot water extraction will leave your carpets damp for between 4-6 hours. This depends on the ventilation and local weather conditions. However, you can walk on the carpet immediately, provided you have clean shoes. Please, however, be careful when stepping from the damp carpet to hard surfaces, as it can be slippery.
Carpet protection is highly recommended to help minimise stain penetration into the carpet fibre and is available at an additional cost to carpet cleaning. We are a IICRC Certified Firm.
We are often asked how much carpet cleaning costs in Melbourne and our response is: Because each cleaning job is unique, we charge according to the condition, size and type of of carpet. Full pricing details can be found on our carpet cleaning prices page. Our prices start from $60 per standard room (up to 12sqm) and our minimum charge is $120)
The frequency of steam cleaning carpets depends on several factors—traffic, pets, allergies, and lifestyle—but here’s a good guideline:
General recommendation: Every 12–18 months for typical households.
High-traffic areas: Hallways, stairs, and living rooms may need every 6–12 months.
Homes with pets or kids: Every 3–6 months is ideal to remove hair, dander, and stains.
Allergies or asthma: More frequent cleaning can help reduce allergens, sometimes every 3–6 months.
Spot cleaning: Always clean spills and stains immediately to prevent permanent damage, even between steam cleans.
Tip: Steam cleaning isn’t just about appearance—it also removes bacteria, dust mites, and allergens trapped deep in the carpet fibers, which vacuuming alone can’t do.
Yes, steam cleaning can help lift pet stains and reduce odours, especially when combined with an enzyme cleaner. For deep-set stains or persistent smells, multiple treatments or professional cleaning may be needed.
You can fill out the form on our contact page or simply give us a call on 0403 254 080
Let us know how we can help you today.
