Black Gold Carpet Cleaning offers professional pet stain and odour removal in Melbourne using deep‑cleaning and enzyme‑based treatments to eliminate urine marks, odours and embedded pet mess from carpets and upholstery. Our techniques neutralise smells at the source and restore fabrics and floors while keeping your home safe for pets and family.

Hmmm pet stains….we all love our furry friends, but we don’t love the “accidents” they sometimes leave behind on the carpet! Cat urine, dog urine, faeces, vomit are all to be expected on the carpet at one time or another when you have pets. The trick is knowing what to do when you encounter these situations so you can minimise the damage and ensure your carpets remain safe and hygienic for the rest of the family. You will also want cleaning that is safe and non toxic for your pets and family. This is our specialty!
In most instances, pet stains and odours can be professionally removed using a specialised surface treatment, steam cleaning and deodourising. If you see it happen, blot the area with paper towels. You may even be able to use a wet/dry vac to extract the urine. Then gently blot with a damp clean cloth, followed by a clean dry cloth or old towel to remove most of the urine. You will still need a professional carpet cleaner to follow up with a pet urine treatment to kill bacteria and remove odour. However, by removing most of the urine you will help prevent pet stains. This method is only successful if the pet stain has not soaked through to the underlay and floor beneath. Pet urine when left untreated forms salt-like crystals. When these crystals become damp they release odour. This is why sometimes the smell seems stronger after carpet steam cleaning.


Usually applying Pet Stain urine removal treatments and deodourisers to the surface of the carpet helps eliminate this problem. If, however the carpet backing and underlay have been affected by the urine soaking through, then there are a few more steps to follow;
What you can do to remove pet urine from carpets Free recipe PDF -Click here
We recommend using a professional carpet cleaner to safely and effectively remove pet stains from carpets. However we understand sometimes it just isn’t cost effective,pet stains on carpet especially when you are toilet training a young pet and there are constant “accidents”. The great thing about this home remedy is that you will already have most of the products in your kitchen or laundry cupboard. If not, they are inexpensive and available at your local supermarket.
CAUTION: while we have seen this process used with great success and it is generally safe for most carpets, we do not take responsibility if it causes any discolouration or damage to your carpet. We always recommend doing a spot test first in an inconspicuous area of the carpet. Do not use ammonia based cleaning products as pet urine is ammonia based and it will encourage the animals (especially cats) to repeat urinating on the same spot. Sometimes the pet urine itself will bleach carpet, this method will not reverse bleaching by urine. Wool Carpets: We do not recommend this process for woolen carpet as it may result in damage to the fibre – always seek professional advice for natural fibres such as wool or silk.
If your pet has urinated on washable cushions, we recommend washing them in Bio-Zet laundry detergent. Bio Zet has enzymes which eliminate bacteria and odours caused by pet urine.
Let us know how we can help you today.
